Environmental Social Governance
3 Stibo Complete is at the forefront of the fight for the environment As a foundation-owned company, we have obligations not only to ourselves, but also in particular to our employees, our customers, the world around us and our environment. We care about the footprint we leave on our surroundings, which is why we are leading the fight to care for the environment. Stibo Complete is the Nordic region’s largest printing company, and we are aware of the responsibility this entails. We have been around for more than 225 years, and would like to stay around for at least as long again. And so must our planet. This leaflet gives you an overview of Stibo Complete’s principles, initiatives and examples of our actions in the focus areas: human rights, labour, the environment and anti-corruption. We have been working with all these areas for a number of years, and we intend to continue working with more initiatives that will benefit our customers, employees and other stakeholders. Søren Henriksen CEO Stibo Complete Contents 3 Foreword 4 Environment, quality and ESG 6 Quality and environmental strategy 8 Graphic CSR Code 10 UN Global Goals 14 Complete Care 16 Environmental certifications 22 Working environment
5 4 Environment, quality and ESG Stibo Complete is one of Denmark’s most environmentally certified printing and publishing houses. We were involved from the beginning, and have 25 years’ experience in environmental management. Our various certifications are tangible proof that our production fully meets applicable environmental requirements – and our ISO 14001 certification puts in place strict requirements for our continuous improvement. Every year, we are certified by DNV GL to ensure that our environmental policies and goals are fully implemented and complied with throughout the organisation. This leaflet describes our environmental objectives, policies and certifications. DK/28/001 Brugt papir bør så vidt muligt afleveres til genanvendelse PEFC/09-31-017 ISO 9001 ISO 14001 EU Flower FSC® PEFC™ The Nordic Swan Ecolabel Carbon neutralisation of printed materials Environment and quality
7 6 Quality and environmental strategy Our vision is the starting point for our quality and environmental strategy, as well as ongoing ESG initiatives. Our vision is: Environment and sustainability are of great importance to our company and to our customers. We will therefore continue to be a leader in the environmental field and stand with our customers and suppliers in a joint effort to reduce our impact on the surrounding environment with new environmental initiatives. To support our vision, we work in an active and focused way on the environment and quality. We communicate openly concerning our environmental and quality issues and, through fixed procedures, ensure that the quality and environmental strategy is an integral part of all employees’ day-to-day lives. We observe the legislation as applicable at any given time – and through continuous development and improvement we will work with a basis in the following main focus areas: Quality Environment Working environment Social responsibility Vision
9 8 Our Graphic CSR Code On 6 August 2013, Stibo Complete signed up to the Graphic CSR Code, which takes its starting point in the UN’s Global Compact principles, but adjusted for the graphics industry. The code is designed to reflect both the employee’s and the employer’s overall attitude and approach to the responsibility of graphics companies. This is an initiative that promotes ethical business conduct throughout the supply chain. For Stibo Complete, the 10 principles entail the following obligations: 1 We support and respect the protection of internationally proclaimed human rights within the company’s area of influence. 2We ensure that the company does not contribute to human rights violations. 10 We oppose all forms of corruption, including economic exploitation and extortion. 4 We support the abolition of all forms of forced labour. 5 We support the effective abolition of child labour. 3 We uphold freedom of association and recognise the right of workers to collective bargaining. 6 We support the elimination of discrimination in work and employment relationships. 7 We support a precautionary approach to environmental challenges. 8 We take the initiative to promote greater environmental responsibility. 9 We call for the development and spread of environmentally friendly technologies. Anti-corruption Environment Labour rights Human rights UN Global Compact principles
11 10 Stibo Complete and the UN Global Goals At Stibo Complete, we work with four of the UN’s Global Goals and defined sub-goals. The selected Global Goals have been incorporated into our management system, and we support efforts with relevant certifications wherever possible. This ensures that we have a continuous overview and a high degree of transparency.
13 12 UN sub-goal 7.3: By 2030, double the global rate of improvement in energy efficiency. It is our goal to continuously improve the energy efficiency of our company and production. We have a long tradition of working with energy optimisation and are investing massively in energyimproving initiatives. We have introduced mapping and continuous monitoring of our energy consumption – both to control it and to identify opportunities for further optimisations. Certification that supports the effort Stibo Complete is environmentally certified according to ISO 14001. We carry out ongoing energy audits in our companies, as laid down in ISO 50001 (section 4.4). UN sub-goal 12.4: By 2020, achieve the environmentally sound management of chemicals and all wastes throughout their life cycle, in accordance with agreed international frameworks, and significantly reduce their release to air, water and soil in order to minimise their adverse impacts on human health and the environment. We have a goal of continuously improving environmental performance in our company and in the products we manufacture. Our environmental work is based on the latest knowledge about the environmental impact of the products’ life cycles. The Nordic Swan and EU Flower eco-labels, which set relevant requirements for the entire product life cycle, support our efforts. Through our environmental management system, we monitor our impact on the environment, prepare annual environmental accounts and set goals for continuous improvement. Certifications that support the effort Stibo Complete is environmentally certified according to ISO 14001 and licensed to label printed materials with the Nordic Swan and the EU Flower. UN sub-goal 12.5: By 2030, substantially reduce waste generation through prevention, reduction, recovery and reuse. We work purposefully to reduce material waste – both in production and subsequently through recycling of the used product. The Nordic Swan and EU Flower eco-labels set requirements with regard to both the amount of waste and the recyclability of the printed products after use. Certifications that support the effort Stibo Complete is environmentally certified according to ISO 14001 and licensed to label printed materials with the Nordic Swan and the EU Flower. UN sub-goal 13.2: Integrate climate change measures into national policies, strategies and planning. We prepare an annual climate report in which we evaluate greenhouse gas emissions and prioritise our efforts for improvements. With the help of ClimateCalc, we work with optimisation in the supply chain – and we advise our customers in choosing the most optimal paper qualities. Certification that supports the effort Stibo Complete is ClimateCalcTM certified. UN sub-goal 15.2: By 2020, promote the implementation of sustainable management of all types of forests, halt deforestation, restore degraded forests and substantially increase afforestation and reforestation globally. We offer to FSC®- or PEFCTMcertify our customers’ printed materials – in order to document that the material originates from responsible forestry. Certifications that support the effort Our company is FSC and PEFC certified for traceability.
Over the course of three years, we have reduced our CO2 emissions by 17% Over the course of a year, we have recycled 17,213 tonnes of paper In 5 years, we have reduced our material waste by 18% Caring for the environment is in our DNA Since 1993, Stibo Complete has worked to optimise processes and resource consumption to ensure that our footprint on the earth is as light as possible. Thus, caring for the environment is nothing new for us. It is part of our DNA, the way we think and do business. And it will continue to be so in the future. In a single year, we have reduced our electricity consumption corresponding to the annual consumption of 435 detached houses In a single year, we have reduced our consumption of gas and district heating corresponding to the annual consumption of 143 detached houses Complete Care
17 16 Stibo Complete’s eco-certifications and eco-labels Environment and sustainability are of great importance to our company and to our customers. We want to be a leader in the environmental field and stand with our customers and suppliers in a joint effort to reduce our environmental impact. Since 1993, Stibo Complete has worked extensively to optimise processes and resource consumption to ensure that our footprint on the earth is as light as possible. We received our first environmental certification in 1996. 1996 1996 2000 2009 2011 2011 2013 2013 2016 2020 ISO 14001 Nordic Swan Ecolabel FSC® Climate certified PEFCTM ClimateCalc EU Flower Graphic CSR code ISO 9001 Ecovadis
19 18 Nordic Swan Ecolabel In 1996, Stibo Complete was one of the first companies in the Nordic region to obtain the Nordic Swan Ecolabel, which places strict demands on our chemicals and consumables. The Nordic Swan Ecolabel guarantees: • Strict environmental requirements in all phases of the product life cycle. • Strict requirements for the use of chemicals. • Continuous tightening on the basis of the latest knowledge and developments. • Product-specific certification and control. Although the Nordic Swan Ecolabel has existed for several decades, this does not mean it is an outdated certification. On the contrary, it has become stronger over time. The Nordic Swan Ecolabel is your guarantee that the environmental impact of the printed material is minimal. Our combination of ISO 14001 and the Nordic Swan Ecolabel ensures full control over both the individual product and the company’s overall environmental impact. The EU Flower The EU Flower is your guarantee that the printed material’s impact on the environment is minimal. Our combination of ISO 14001 and the EU Flower ensures full control over both the individual product and the company’s overall environmental impact. In 2013, Stibo’s Danish branch obtained a licence to label household-distributed advertisements as the first heatset printing house in Europe. DK/28/001 FSC The purpose of the FSC (Forest Stewardship Council®) is to promote environmentally, socially and economically sound management of forests. The FSC label ensures that the material consumption for printed matter contributes to well-managed and environmentally friendly forestry. In 2000, Stibo was FSC-certified as the world’s first heatset printing company. PEFC PEFC is the forest industry’s own certification system and aims to promote environmentally, socially and economically sound management of forests. PEFC is a traceability certification that ensures that the material consumption for PEFC-certified printed matter can be tracked throughout the value chain, from forest to consumer. Stibo was first PEFC-certified in 2011. ISO 14001 ISO 14001 is an environmental management system that ensures a systematic effort to reduce the company’s environmental impact. All employees are involved in this environmental management system and must follow the procedures that are part of the system. Our ISO 14001 system takes into account both the surrounding environment and the working environment within the company. Stibo was first ISO 14001-certified in 1997. DK/28/001 Brugt papir bør så vidt muligt afleveres til genanvendelse PEFC/09-31-017 Carbon neutralisation Stibo Complete was the first Danish printing company to obtain certification for the use of the climate calculation tool ClimateCalc, which calculates the climate impact of a printed material. With ClimateCalc, we can advise our customers on e.g. selecting paper that can reduce the CO2 emissions associated with the printed material. Subsequently, based on the ClimateCalc calculator, we also offer to climate-neutralise the printed material. EcoVadis bronze medal In 2020, EcoVadis’s study of Stibo Complete resulted in an impressive bronze medal, which places Stibo Complete among the top 50 companies rated by EcoVadis. EcoVadis is an internationally recognised and independent CSR assessment agency that assesses companies’ CSR activities on the basis of 21 criteria across four main areas: Environment Good working conditions Ethical business responsibility Ethical and sustainable procurement What you get with our certifications
Every time we cut down a tree, we plant 3 new ones
23 22 Working environment A good working environment has high priority at Stibo Complete. We want to be able to attract and retain the best employees at all times – in the graphics industry, software development and solutions for Master Data Management, distribution of digital and printed content, and software for machine production. We place great store by creating an attractive framework for our employees – who must be offered the best conditions to perform their tasks. At Stibo Complete, we have a broad composition of employees and, among other things, fit out our premises in accordance with applicable rules. In addition, we provide a range of offerings to our employees: health insurance, pension and insurance schemes, exercise and social activities. Anti-corruption Stibo Complete dissociates itself from corruption and does not tolerate bribery or other unethical conduct. The most significant risks in this area are deemed to be related to procurement and investments. Awhistleblower scheme has been established in the group’s companies so that concerns regarding any illegal activities or serious violations of internal policies can be reported anonymously by employees. The availability of the whistle-blower scheme is regularly communicated to the group’s employees.